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Acceptable Terms of Use (Sharing)

Please read this Privacy Policy carefully. This Privacy Policy describes how Nutramax Laboratories, Inc. and its subsidiaries and other affiliates, including Nutramax Laboratories Veterinary Sciences, Inc. and Nutramax Laboratories Consumer Care, Inc. (collectively, "Nutramax," "we", "us" or "our") process and use the personal information we collect through our website and online services which provide this Privacy Policy (“Websites”) and our interactions with you over the phone or offline related to our products and services (collectively, “Operations”). This policy may change from time to time (see Changes to This Privacy Policy), so please check the policy periodically for updates. We will post the date our Privacy Policy was last updated at the top of the Privacy Policy.

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Terms & Conditions

BY CLICKING "DOWNLOAD" you agree and are bound and/or bind the company you represent (“Company” or "You") to the following terms:
(1) The item(s) being downloaded ("Information") is owned by Nutramax Laboratories, Inc. and/or its affiliates (collectively, "Nutramax" or "We") and Nutramax grants the Company a non-exclusive, non-transferable, limited right to download the Information and use the Information for advertising Nutramax products on Facebook, Instagram, Pinterest, X (formerly Twitter), and TikTok (collectively, the "Social Media").
(2) You may only use the Information for lawful purposes and in accordance with these Terms & Conditions and the requirements of any Social Media platform.
(3) You may only modify the Information in the areas noted to reference your specific Company.
(4) You shall NOT use the Information in a way that disparages, denigrates, or tarnishes any Nutramax brand or product and you shall NOT use the Information to compare or promote other products.
(5) We may revise and update these Terms & Conditions from time to time at our sole discretion. All changes are effective immediately when posted. Your continued use of the Information or the My Nutramax Dashboard (the “Dashboard”) following the posting of the revised Terms & Conditions means that you accept and agree to the changes. We can also revoke access to the Dashboard and terminate these terms at any time, in which case You and the Company must remove, delete, and destroy all Information obtained from the Dashboard or otherwise downloaded.
(6) THE DASHBOARD AND ALL INFORMATION IS PROVIDED "AS IS" WITHOUT ANY WARRANTIES.
(7) Company shall indemnify Nutramax, including its officers and employees, against any claims and damages resulting from Your or the Company’s (i) use of the Information or Dashboard, (ii) breach of these terms, or (iii) violation of any laws or regulations.

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University Online Ordering

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Notice: Maintenance

Our servers will be undergoing scheduled maintenance beginning Tue Sept 17 at 10:00pm EST and concluding Wed Sept 18 at 1:00am EST. During this time you will be unable to access our online stores.

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Notice: Maintenance

Our online stores are currently undergoing scheduled maintenance until Wed Sept 18 at 1:00am EST.

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Account Verification

Changing your account type will require reverification. You may lose access to the store until your new account type has been verified.

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Account Verification

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Account Verification

We need to verify your account before you can access the store. We will reach out to you shortly from vet-student-program@nutramaxlabs.com to obtain the required documents.

Account Verification

We need to verify your account before you can access the store. We may reach out to you from contact@nutramaxlabs.com once your account has been verified.

Account Hold

Please contact Customer Service regarding your store account.

Send email to contact@nutramaxlabs.com, or call 888-886-6442 between the hours of 7am and 7pm EST, Monday through Friday.

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Welcome Nutramax Professional

We've been working hard to build something you'll love. Our content portal, vet store, loyalty, and other programs have come together for a better experience. Help us understand your needs as a professional by updating your profile.

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Update Clinic

A form will go here to allow the user to request a password reset link via email. It might be a good idea to put a code here that would need to be entered after clicking the link, because we have a lot of accounts with that have not been verified. Without this additional code we cannot be certain that the email is actually that of the user. We should also work on programatically re-verifying account emails.

Reach out to customer service for more help using our contact form.

Finish setting up your individual customer account

A form will go here to allow the user to request a password reset link via email. It might be a good idea to put a code here that would need to be entered after clicking the link, because we have a lot of accounts with that have not been verified. Without this additional code we cannot be certain that the email is actually that of the user. We should also work on programatically re-verifying account emails.

Reach out to customer service for more help using our contact form.

Please update your profile

You must provide a valid home address to order for your pet.

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Please update your profile

You must be an owner or admin of this clinic, and provide a valid clinic address to place this type of order.

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